Our jewellery base material is 316 Stainless Steel, coated using PVD vacuum coating technology, preventing scratches, fade and is resistant to water, heat, sweat and other elements. Our jewellery will not cause rashes or skin irritation.

Accidentally washed your jewellery? Not to worry! Our jewellery is 100% Waterproof, meaning you can hop in showers, baths, pools,sea or even have a workout while wearing it without having to worry about tarnishing or fading.

Green skin and other types of rashes are caused by jewellery which is made from zinc or other cheap alloys. We use premium 316 Stainless Steel for all of our jewellery, which does not cause harm to skin under any conditions.

Even though our jewellery is waterproof and you can definitely shower or go swimming with it, we always recommend keep it clear of any moisture or contact with chemicals. Any piece of jewelry can be damaged with just poor wearing habits.

No worries, you can easily wipe off any dirt or stains using a soft cloth and soap water. Dip your microfiber cloth in some lukewarm soapy water and apply soft pressure on your jewelry. Let your clean pieces dry off for a few minutes and it should look as good as new!

You can find our sizing charts by clicking here.

Gold and Rhodium All of our items are made from a 316L stainless steel metal with a 18k karat gold-plated layer. They are gold-plated using a strong PVD technique that ensures your pieces have an even layer of shiny gold all around. This technique lasts much longer than the widely used ‘flash-gold’ plating technique. Our rhodium items are looking same as pure silver jewellery, but are more durable and will be as new for longer than sterling silver. Freshwater pearls Our cultured freshwater pearls are sourced in South-East Asia. Did you know freshwater pearls grow in all kinds of lakes, ponds and rivers? The cultured part of the description means that the pearls are created with some human intervention. The pearls take approximately half a year to 2 full years to grow before carefully harvested. Each pearl is unique in shape, size and character. We take great pride in handcrafting your pearl necklaces as we tie and attach each part by hand! Natural gemstones Our gemstones are sourced from all over the world! All our birthstones come from a small little workshop in Jaipur (India) where a talented group of stone cutters work on the stones that you wear. We are very excited to work with them as they have many stones that we can choose to work with. This makes designing a lot of fun!

We highly recommend that you store your jewellery in the Jewellum pouch we provide or the jewellery box. Please do not keep the jewelry in a humid environment (like a bathroom). Ideally you should store your pieces of jewelry separately, so that they don’t rub together or become tangled. For a light cleaning, gently polish your items with a soft, lint-free cloth to avoid scratching.

To help protect the durability and the gold plating of your jewelry make sure to remove your jewelry when sleeping, during heavy exercising or taking showers and bathing. Particularly when swimming in the sea or a chlorinated swimming pool it is best to take off your pieces. Remember that a gold-plated layer lasts the longest when you keep it dry! Avoid spraying perfume, applying creams or any other liquids directly onto your jewelry. Keep your jewelry away from extreme temperatures, humidity or sunlight. Avoid wearing your jewelry when using bleach, cleaning products and other chemicals

The Gold PVD coating on our Atolea Jewelry guarantees that it is completely waterproof. You can wear your jewelry in the shower, to the gym and at the beach, they will never lose color !

All pieces are nickel-free and suitable for everyone with allergies or sensitive skin.

We provide a 60 day return warranty. For return instructions, please visit our Returns policy page :

Yes, you can return items bought during Sale period.

Do you wish to return one or more of your items? Non-personalised jewelry can be returned within 14 days from its delivery day at own expense (most of the time via letter post with just some stamps). Due to hygienic reasons we only accept unworn jewelry returns. If you want to return (part of) your order because you have either made a mistake ordering or you are not completely satisfied with your order you can place a return request with this link: Click here to start your return to Jewellum

We work with a warranty period of 6 months starting the moment your purchase has been made. We take our quality very seriously and want to guarantee that every issue is individually looked at. So we judge each situation separately to see what’s going on and how we can find a solution. Our Customer support team is always ready to assist you via whatsapp, chat or email.